Who we are

Your receptive agency.
USA. Canada. Panama.

We are a “Destination Management Company”, we cater to travelers all around the world.  Come explore the most beautiful places in North America, the best tours of Panama and the amazing beaches of Bahamas.

Established in 2005 in Plantation Florida, the company has a prime location in the USA. With satellite offices in Montreal and Panama City. Our offices give us the advantage to be close to our clients and our partners.

Contact USA is 3 departments:

  • FIT – Individuals, Families, Small Groups.
  • Group – 10 or more people.
  • MICE – Meetings, Incentives Convention and Exhibitions

Whether you are travelling for Leisure or business, our team can meet your requirements, from the flight tickets to your favorite sightseeing excursions. Stay in the best hotels, enjoy unique experiences through activities and tours.

Contact USA is a team of 20 professionals working with multiple travel agencies over the world. We speak English, French, Spanish and German. Time difference can be challenging at times. Contact USA has a network of representatives and sales agents in France, Poland and Germany managing daily demands and ensuring local support.

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    Our Services

    No request is too big or too small for our team. If it matters to you, it matters to us.
    Let us make it perfect.

    FIT

    FIT provides creative and comprehensive service management and consultation for a diverse range of clients, from corporate to Tour Operator to social. Our goal is to become an integral part of your team to enable you successfully and cost-efficiently bring ideas and messages to life.

    Leisure Groups

    Specialized programs

    Whether it is choosing from the itinerary available to the kind of hotel, we see to it that various components like the country of origin, the age of the group, budget, kind of clientele and the specific theme ask for. Constructing a well thought out itinerary requires a high caliber skill set making the process an art. The lore we’ve gathered and dedicated practice we’ve applied over the years enables us to perform with sheer brilliance. We are aware of the fact that points of views vary from group to group in what is regarded as a truly perfect program. Regardless of what constitutes a perfect, every circuit is a consequence of conscientiousness and diligence stemming from our team and customers. It is a requirement that your group have a minimum of 10 rooms is required. Contact USA precisely knows what restaurants and hotels to pick in every place.

    Our values, our organization

    One of the most foundational processes to make certain that the stay is ran smoothly, is that the guide must be accompanied. Said concept is a crucial aspect of the itinerary’s success and discovery in its most optimal conditions. For the aforementioned reason, it is imperative for the guide to possess perfect knowledge of the visiting locations and to also have great sense of the relational. Equally important, it must also be made certain that satisfaction is guaranteed because feeling pleasure from traveling gives rise the success of majority of the details on the road. As a result, it creates for an unforgettable experience of the destinations within the United States. Therefore, Contact USA sets high standards and devotes a myriad of time and effort to the selection of our multilingual guides and guides. Their main objective is not restricted to solely escorting a group; they are also instructed to be our eyes and ears in order to ensure that the benefits given are equal to the expectations of travelers. It is the guides’ responsibility duty to update during and after the completion of a visit by presenting any issues dealt with on-line.

    MICE

    A significant travel reward emphatically requires innovativeness and the utmost finesse. Becoming partners with the Contact USA, will produce unforgettable and incredibly accomplished events.

    It is guaranteed that our talents shall be utilized to construct the optimal travel program so as to attain your desired objective:

    • Knowledge & Experience: Unique destinations and venues are presented in order to tailor your custom-designed travel program.
    • Modernization & Innovation: A brand new vision is set forth with the intent of upgrading the company’s image.
    • Engagement & Commitment: We see to it that we are meticulous with every ounce of the limitless quantity of details that are applied, with the goal of creating an unforgettable, exhilarating, and time worthy event.
    • Resilience & Flexibility: A custom designed program is produced so that your concerns, requests, questions, and needs are met.

    Originality, creativeness, and enjoyment are incorporated to your incentive programs, which contain fun activities.
    Every single proposal presented are scheduled to be highly gratifying, rewarding, thought provoking and ultimately fun. The endless supply of detail will be dealt with top-tier skill sets and the highest form of professionalism. Please contact us now so we can talk about the next motivational and reward-based event you have in mind and we’ll transform it into a reality in an enhanced format.

    Due to the credible amount of experience and applied dedication, the programs we develop for you uniquely stand out.

    The sole limitation is imagination!

    Our Offices

    USA Office

    C.E.O.: Bertille Hocquet

    8551 W Sunrise Blvd Suite 105
    Plantation FL33322
    Tel: +1 954 332 6090
    Fax: +1 415 598 2611

    Canada Office

    Office Manager: Brice Garnero

    Tel: +1 438 830 4069
    Fax: +1 415 598 2611

    Panama Office

    Office Manager: Virginie Coletti

    94B Calle Carpintero Real
    Albrook
    Tel: +507.68.23.01.32

    It is not the going out of port, but the coming in, that determines the success of a voyage.

    Henry Ward Beecher

    Contact Us

    Contact Us

    Send us a message and we will take the time to get to know you so we can help you find your amazing adventure.

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      FAQ

      Still not sure if we can be of help? Check through some frequently asked questions and then send us a message.

      Yes, we only work with travel agencies.

      Yes, you can book directly through our website www.resacontact.com.
      It’s easy to use. You will get access to all our hotels rates and availabilities, instant booking and vouchers.

      Contact USA is a member of the IATA network, as well as the Greater Miami Convention and Visitors Bureau, French American Chamber of Commerce of Floirda, Greater Fort Lauderdale Convention and Visitors Bureau, ARC, US TRAVEL Association and Florida Realtors.

      Yes, we speak French, English, Spanish and German.

      Contact USA, based in Miami,  has its own sales network in France and Germany, as well as offices in Panama and Mexico to manage the daily demands and ensure local support.

      FRANCE
      Jean-Christophe Le Clerc

      Mobile: +33 6 12 18 25 10
      E-mail: travel-group@wanadoo.fr

      USA
      Bertille Hocquet

      Office:  +1 954 332 6090
      E-mail: bertille@contact-usa.7spiritagency.com

      PANAMA
      Virginie Coletti

      Office: +507.68.23.01.32
      E-mail: virginie2261@gmail.com

      MEXICO
      Aurore Daunic

      Office: +52.1.55.4164.9754
      E-mail: aurore@contactoursmx.com

      GERMANY
      Mylène Campalto
      Mobile:  + 33 4 78 72 20 65
      E-mail: mylene@contact-usa.7spiritagency.com