Who we are
Your receptive agency.
USA. Canada. Bahamas.
We are a “Destination Management Company”, we cater to travelers all around the world. Come explore the most beautiful places in North America and the amazing beaches of Bahamas.
Established in 2005 in Plantation Florida, the company has a prime location in the USA. With satellite offices in Miami, Boston and Montreal. Our offices give us the advantage to be close to our clients and our partners.
Contact USA is 3 departments:
- FIT – Individuals, Families, Small Groups.
- Group – 10 or more people.
- MICE – Meetings, Incentives Convention and Exhibitions
Whether you are travelling for Leisure or business, our team can meet your requirements, from the flight tickets to your favorite sightseeing excursions. Stay in the best hotels, enjoy unique experiences through activities and tours.
Contact USA is a team of 20 professionals working with multiple travel agencies over the world. We speak English, French, Spanish and German. Time difference can be challenging at times. Contact USA has a network of representatives and sales agents in France, Poland and Germany managing daily demands and ensuring local support.
Our Services
No request is too big or too small for our team. If it matters to you, it matters to us.
Let us make it perfect.

We work with almost every hotel in America, through strong partnerships. This enables us to offer great rates all year long. We will organize your stay whether it is for a personal or a business trip, a convention or incentives.
To make a hotel reservation, you can book online directly through our website www.resacontact.com. Easy to use, access to all our hotels rates and availabilities, instant booking and vouchers.

France Online USA, a Contact USA’s subsidiary, is an official distributor of French Bee in the United States and a partner of many international airline groups:
Delta Airlines (as well aa Air France/KLM and Alitalia), United Airlines (as well as Lufthansa, Swiss Airlines, Air Canada, Air New Zealand and LOT Polish Airlines), American Airlines (as well as US Airways, British Airways, Iberia and Finair), TAP Portugal, Virgin America and Virgin Atlantic, Air Europa and La Compagnie.
Tell us your dates and routes and we will find you the best rate.

We have agreements with all shipping companies to offer you the best rates (wholesalers) on a very large number of cruises. Contact USA has agreements with Royal Caribbean International companies, Disney Cruise Line, Norwegian Cruise Line, Celebrity, MSC Cruises, Virgin Cruises, Ritz Carlton Yacht and Explora.
We can offer any routes at the best market rates. Extraordinary journeys, exclusive itineraries, incredible experiences await you on board. Caribbean, West Indies, Bahamas, Mediterranean, Contact Tours will find the ideal cruise for your customers, at their budget.

We have agreements with several companies including Alamo and Avis to offer you the best rates on all car rental choices in all ranges and with all insurances.
You can find with Contact USA, all the necessary information for your clients’ car rental, whether its business or leisure.
Contact us also for rentals of exotic cars!
FIT
FIT provides creative and comprehensive service management and consultation for a diverse range of clients, from corporate to Tour Operator to social. Our goal is to become an integral part of your team to enable you successfully and cost-efficiently bring ideas and messages to life.
Leisure Groups
Specialized programs
Whether it is choosing from the itinerary available to the kind of hotel, we see to it that various components like the country of origin, the age of the group, budget, kind of clientele and the specific theme ask for. Constructing a well thought out itinerary requires a high caliber skill set making the process an art. The lore we’ve gathered and dedicated practice we’ve applied over the years enables us to perform with sheer brilliance. We are aware of the fact that points of views vary from group to group in what is regarded as a truly perfect program. Regardless of what constitutes a perfect, every circuit is a consequence of conscientiousness and diligence stemming from our team and customers. It is a requirement that your group have a minimum of 10 rooms is required. Contact USA precisely knows what restaurants and hotels to pick in every place.
Our values, our organization
One of the most foundational processes to make certain that the stay is ran smoothly, is that the guide must be accompanied. Said concept is a crucial aspect of the itinerary’s success and discovery in its most optimal conditions. For the aforementioned reason, it is imperative for the guide to possess perfect knowledge of the visiting locations and to also have great sense of the relational. Equally important, it must also be made certain that satisfaction is guaranteed because feeling pleasure from traveling gives rise the success of majority of the details on the road. As a result, it creates for an unforgettable experience of the destinations within the United States. Therefore, Contact USA sets high standards and devotes a myriad of time and effort to the selection of our multilingual guides and guides. Their main objective is not restricted to solely escorting a group; they are also instructed to be our eyes and ears in order to ensure that the benefits given are equal to the expectations of travelers. It is the guides’ responsibility duty to update during and after the completion of a visit by presenting any issues dealt with on-line.
MICE
A significant travel reward emphatically requires innovativeness and the utmost finesse. Becoming partners with the Contact USA, will produce unforgettable and incredibly accomplished events.
It is guaranteed that our talents shall be utilized to construct the optimal travel program so as to attain your desired objective:
- Knowledge & Experience: Unique destinations and venues are presented in order to tailor your custom-designed travel program.
- Modernization & Innovation: A brand new vision is set forth with the intent of upgrading the company’s image.
- Engagement & Commitment: We see to it that we are meticulous with every ounce of the limitless quantity of details that are applied, with the goal of creating an unforgettable, exhilarating, and time worthy event.
- Resilience & Flexibility: A custom designed program is produced so that your concerns, requests, questions, and needs are met.
Originality, creativeness, and enjoyment are incorporated to your incentive programs, which contain fun activities.
Every single proposal presented are scheduled to be highly gratifying, rewarding, thought provoking and ultimately fun. The endless supply of detail will be dealt with top-tier skill sets and the highest form of professionalism. Please contact us now so we can talk about the next motivational and reward-based event you have in mind and we’ll transform it into a reality in an enhanced format.
Due to the credible amount of experience and applied dedication, the programs we develop for you uniquely stand out.
The sole limitation is imagination!

Sport Events
Contact USA is a leading specialist in the organization and management of major sporting events across the United States. Each year, we assist thousands of clients at premier competitions, delivering comprehensive, dependable, and fully customized event services.
Our portfolio includes the New York City Marathon, one of the world’s largest races, where we host over 6,000 participants annually. We also provide expert management for global events such as Formula 1, the Miami Open, and the US Open Tennis Championships.
Additionally, we oversee logistics for major soccer events nationwide, ensuring a seamless experience for both fans and professionals.
At Contact USA, we are dedicated to excellence in sports event management—because your experience is our top priority.
Our Offices

USA Office
C.E.O.: Bertille Hocquet
8551 W Sunrise Blvd Suite 105
Plantation FL33322
Tel: +1 954 332 6090
Fax: +1 415 598 2611

Canada Office
Office Manager: Brice Garnero
Tel: +1 438 830 4069
Fax: +1 415 598 2611

Boston Office
Office Manager: Anne Meehl
Tel: +1 954 332 6090
Fax: +1 415 598 2611

France Office
Sales Representative: Jean-Christophe
Tel: +33 6 12 18 25 10
Fax: +1 415 598 2611
Our Team

Franck Bondrille
C.E.O.

Bertille Hocquet
C.E.O.

Anne Meehl
C.E.O.

Jean-Christophe Leclerc
Sales Department

Lea Meehl
Operations

Martine François
Accounting

Rachel Chaffaux
F.I.T. Department

Béatrice Pichelman
F.I.T. Department

Chiara Péré
F.I.T. Department

Camille Gombaut
F.I.T. Department

Aurélie Galvan
F.I.T. Department

Brice Garnero
F.I.T. Department

Mélicia El Ajouri
Group Department

Maud Maylin
Group Department

Soraya Zitoune
Group Department

Laurence Brossard
Group Department

Renée Ezavin
Group Department

Audrey Lemonnier
Group Department

Pascaline Brunet
Group Department

Lisa Bondrille
Group Department

Sara Ayat
Group Department
It is not the going out of port, but the coming in, that determines the success of a voyage.
Henry Ward Beecher
Contact Us
Contact Us
Send us a message and we will take the time to get to know you so we can help you find your amazing adventure.
FAQ
Still not sure if we can be of help? Check through some frequently asked questions and then send us a message.
Yes, we only work with travel agencies.
Yes, you can book directly through our website www.resacontact.com.
It’s easy to use. You will get access to all our hotels rates and availabilities, instant booking and vouchers.
Contact USA is a member of the IATA network, as well as the Greater Miami Convention and Visitors Bureau, French American Chamber of Commerce of Floirda, Greater Fort Lauderdale Convention and Visitors Bureau, ARC, US TRAVEL Association and Florida Realtors.
Yes, we speak French, English, Spanish and German.
Contact USA, based in Miami, has its own sales network in France and Germany, as well as offices in Panama and Mexico to manage the daily demands and ensure local support.
FRANCE
Jean-Christophe Le Clerc
Mobile: +33 6 12 18 25 10
E-mail: travel-group@wanadoo.fr
USA
Bertille Hocquet
Office: +1 954 332 6090
E-mail: bertille@contact-usa.net


CONTACT USA est référencé chez ISTAA, International Sport Travel Agencies Association.

